![]() I then decided to go in through Sarafi (which I have seen repeatedly isn't great with Ebay label printing) and sure enough there was the label with the tracking number on the preview. I made sure it was a PDF file which it said it was. This time though I knew I could reprint the label rather than panicking and voiding it. When I made my next sale I went in through chrome to print and the same thing, no tracking number. I had a feeling the label issue was on my end. None of the customer service reps knew why I didn't receive the QR code via e-mail when I had been receiving all of Ebay's other e-mails. I spoke to them 3 different times and each time they were no help. Guess what, I never received the e-mail with my QR code so I called Ebay. Interestingly enough, I did pay for postage a fourth time the next morning this time requesting a QR code so that I could get my item shipped while I tried to figure out my printing issue. I think that was an option?ĭoes anyone know why the return address and customer's name and address is printing correctly, but there is no tracking number barcode to be printed (I never saw one on the preview)? That area of the label is blank and you can see where the black border on each side stopped. I may have to pay a fourth time and run the package to the post office and have them scan the QR code. So, now I'm 30 dollars in the hole waiting to be credited for voided labels. I was wrong, as I paid and printed it twice with the same result. ![]() I believe that information took up the entire preview page, I thought maybe the tracking barcode wasn't showing on the preview, but would be printed on the label. I didn't see a tracking barcode on the preview, only my return address and the customer's name and address. I went and purchased the postage a second time. Once I did that the orientation looked correct on the sample page on the sold item page. The first time the preview was wrong and I figured out I had not changed the label preference to 4圆. Tonight I purchased and voided 3 shipping labels for the same item. I did initially set my Rollo printer up when I was using Safari, but I don't think that's relevant. I am accessing and printing through Chrome as I understand it's more compatible with Ebay than Safari. ![]() I am working on a MacBook and have a Rollo printer. Hi! I am selling on Ebay after a long hiatus.
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